Terms of Service

ETFtracker is operated by Foundry Labs (ABN 50 659 216 903) (“we”, “us”). You can contact us at mark@foundrylabs.com.au. These terms apply to the ETFtracker website, app, emails and the tools we provide for use in ChatGPT (together, the “service”).

ETFtracker provides data, analysis and research about ETFs listed in Australia, including fund sizes, flows, fees, returns, holdings, look-through exposure and distributions, together with tools for screening funds and tracking portfolios. Some features are public and some need a free account. Portfolio access inside ChatGPT is not yet enabled.

ETFtracker is a research and information service. Everything in it is general information only. It does not take into account your objectives, financial situation or needs, and it is not personal financial product advice or a recommendation to buy, hold or sell any product.

Before you act, consider whether the information is right for you, read the product disclosure statement and target market determination for any fund, and consider getting advice from a licensed financial adviser.

• You must be at least 18 to hold an account.
• Give us accurate information and keep it up to date.
• Keep your sign-in details secure. You are responsible for activity on your account. Tell us promptly if you think it has been accessed without your permission.
• One person per account. Do not share access.

You agree not to:

• Break the law or infringe anyone’s rights when using the service.
• Copy, scrape or systematically extract data or content, or use automated tools to access the service, except through the ChatGPT tools we provide or with our written permission.
• Resell, republish or redistribute the data, research or analysis, or use it to build a competing product.
• Reverse engineer the service, bypass access limits or security, or probe it for weaknesses without our permission.
• Interfere with or overload the service, or upload anything harmful.
• Use the service to mislead others, including by presenting our data or analysis as advice.

ETFtracker accounts are currently free and we do not take payments. If we introduce paid plans, we will tell you before you are charged, and the price, billing, cancellation and refund terms will be set out at that point. Nothing is charged to you automatically under these terms.

The data in ETFtracker is compiled from third-party sources, including the ASX and Cboe Australia monthly fund reports, fund issuers’ websites and disclosure documents (such as factsheets, holdings files and product disclosure statements), and market data providers. We do not own that underlying data. Fund names, logos and trade marks belong to their owners.

You may use the service for your own personal, non-commercial information and research. You may not redistribute or republish the data, and you must respect any conditions that the original data providers place on their content. To use ETFtrackerdata for a business purpose, please contact us.

• Monthly fund data (size, flows, fees and similar) is published by the ASX and others after each month ends, so it is not real time.
• Prices and other market data may be delayed.
• Some funds, fields or months may be missing, out of date or categorised differently from how an issuer describes them.
• Holdings and look-through exposure depend on what issuers publish and on how we match names and nested funds, so they are approximate and can be out of date.
• Source data can contain errors. Where we spot an unusual figure we may flag it rather than change it.

Always check important information against the fund issuer’s own documents before relying on it. If you find an error, please tell us at mark@foundrylabs.com.au (see the Support page).

• Past performance is not a reliable indicator of future performance. Historical returns describe what happened, not what will happen.
• Distribution figures shown are based on past payments. Estimated or upcoming distributions are estimates, not forecasts or promises, and the actual amount and timing can differ.
• The ex-distribution date is not the payment date. The payment usually comes later.
• Distribution and yield figures do not include franking credits or your tax position.
• Returns may be shown before fees, taxes and trading costs that apply to you.

Our research notes are analysis of historical data for information and education. They are not advice and are not predictions.

Some explanations in the app, such as plain-English descriptions of charts, are written by an AI model. They can be incomplete or wrong and are not reviewed by a person each time. Treat them as a starting point, not something to rely on. Answers that ChatGPT gives using our tools are produced by ChatGPT, which we do not control. Check them against the data and the fund issuer’s documents.

All investing involves risk, including the loss of some or all of your money. Exchange traded products can be complex, and some (for example geared, inverse, currency, commodity, crypto and actively managed funds) carry additional risks. Fund closures, mergers and delistings can happen. You are responsible for your own investment decisions.

We own the service, including its software, design, analysis and research, and the way the data is compiled and presented. Subject to these terms, we give you a limited, non-exclusive, non-transferable right to use the service for your own purposes.

You keep ownership of the content you add, such as your portfolios and watchlists. You give us permission to store and process it so that we can provide the service to you.

We work to keep the service available but we do not guarantee it will always be uninterrupted or error free. We may change, limit or discontinue features or the whole service. We may suspend or close an account if these terms are breached or to protect the service or other users. You can stop using the service at any time and can ask us to delete your account.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded, restricted or modified.

Subject to that, and to the extent the law allows: the service is provided “as is”; we exclude all other warranties, conditions and guarantees; and we are not liable for investment or trading losses, or for indirect or consequential loss, arising from your use of, or reliance on, the service or its content.

Where a consumer guarantee applies to the service and the law permits us to limit our liability, our liability is limited, at our option, to supplying the service again or paying the cost of having it supplied again.

How we handle personal information is explained in our Privacy Policy.

If you have a complaint or a question about these terms or the service, email mark@foundrylabs.com.au. Please tell us what happened and what you would like us to do. We will look into it and reply. See also our Support page.

We may update these terms. The effective date at the top shows when they last changed. For material changes we will tell you by email or with a notice in the app. If you keep using the service after a change takes effect, you accept the updated terms.

These terms are governed by the laws of Australia. You and we submit to the non-exclusive jurisdiction of the courts of the State or Territory in which Foundry Labs is based, and of the Commonwealth courts exercising jurisdiction there.